Return to Help Index
Shopping Guide | |
CAI's Guarantees | |
We give you our 100% guarantee that you will be satisfied when you purchase from CoolandInteresting.com. If for any reason you are not completely satisfied with your purchase, you may return the item(s) for a full refund (less shipping cost) within 60 days from the date of receipt. To return the item(s), please follow the steps and conditions described in our Return Policy. |
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Navigate the Site | |
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left, right & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is linkable, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact our Customer Care for assistance. | |
Find an Item | |
To find the item(s) you're looking for, you may (1) use the navigation menus on the top of our website, (2) type a keyword into the SEARCH box. If you have any trouble locating item(s), feel free to contact our Customer Care for assistance. | |
Placing an Order | |
Following these easy steps to order from CoolandInteresting.com:
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Payment Options | |
Pay by Credit Card: At this time, we are pleased to accept MasterCard, Visa and American Express. When you use your credit card for the purchase, you assert and represent that you are the authorized cardholder of the credit card and you must provide us a phone number for us to contact you to confirm your order and verify your information. Pay by PayPal: At the check out page, please choose PayPal as the payment method, you will be directed to the PayPal website to login to your account and complete the order. Pay by Money Order: Send your money order to: Cool and Interesting Attn: Order Processing 160 West Foothill Pkwy Suite 105-19 Corona, Ca 92882. We will hold the item(s) that you ordered up to 14 days, if we don't receive your money order within 14 days, we will put the itme(s) back for sale. |
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When Will My Credit Card be Charged | |
Your credit card will be charged within 24 hours prior to shipment of your item(s). | |
Order Processing Time | |
Once the payment is approved, the address is verified and the item(s) are in stock, most orders will ship out from our warehouse within 1 to 2 business days. During the peak season, it could take up to 3 days or longer to process your order. You will receive a shipment confirmation when your order has shipped, and tracking information within 24-48 hours of shipment. |
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Item Availability | |
We update our stock level daily, however, stock levels fluctuate throughout the day and availability is subject to change without notice. You will be notified by phone or email if the item(s) are on Back Order. | |
Wrong, Damaged or Defective Items | |
At CoolandInteresting.com, each shipment is carefully inspected before leaving our warehouse, but in the event you receive a wrong, damaged or defective item(s) (which we hope is exceedingly rare), please contact our Customer Care at [email protected] or call (951) 278-1686 immediately with your invoice number and item number. We will make every reasonable effort to assist with your return. If you are not contact our Customer Care for return instruction, you would be responsible for all return shipping costs. | |
Sales Tax | |
Since your purchase is for resell, the sales tax will be exempted. | |
Use a Coupon | |
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code. |